Management Consulting – Aleksandar Celeski
Management consultancy creates value for organisations and the wider economy through improved performance, achieved by providing objective advice and implementing business solutions.
In the 20th century, management consulting has emerged as a unique profession. Although the development of the profession has always benefited from international exchange of knowledge and insights, the organisation of the profession actually started on a national level. The first national association for management consulting emerged around 1940 (Ooa in the Netherlands!).
Today, the field of Management Consulting is dynamic, fast-paced and both global and local at the same time. Similar to other professions such as Chartered Professional Accountants or Professional Engineers, Management Consulting has a broad scope of practice with many sub-specialties. This said; any management consultant professional needs to have a functional competence in core aspects, along with a personal commitment to continually advance their knowledge, skills and practice in both the core and specialty areas of practice. Another important component to being a professional is the care and judgment to not exceed one’s personal competence; and to call-in or recommend colleagues with the particular wisdom required by their client, when their client is challenged to explore beyond the management consultant’s expertise.
With proper training, good mentoring by senior consultants, and becoming part of a vibrant professional community, an individual can travel the world with their projects, have significant positive impact on individuals, companies, industries, countries and enjoy an exciting professional career in Management Consulting!
CMC-Global (ICMCI) is the international Management Consulting professional body, comprised of individual country-based, member, Institutes of Management Consulting (IMCs).
When you join a member IMC, you are also joining a global community of trusted, ethical, and committed colleagues. When you become a “Certified Management Consultant” (CMC), you have shown that you have the knowledge, competence, commitment and peer acceptance, that you are a true professional. The CMC designation is a statement that you are both committed to and capable of delivering a higher level of management consulting! The CMC designation is recognized in around the world as a self-regulating professional designation – with all the attendant privileges and obligations that come with such a distinction.
Achieving your CMC is just the beginning, however. Once certified as a professional, you embark on a lifetime of learning and honing your knowledge, skills and judgment.
Successful CMC’s have built excellent personal reputations and enhanced the reputation of their firm as well. Often they contribute to very significant changes, improvements and achievements by their for-profit, not-for-profit, government and other unique clients. Many CMC’s have worked throughout their own country, internationally and formed exciting, rewarding networks and collaborations across industries and continents.
CMC-Global is an international membership organisation and a network of the management advisory and consultancy associations and institutes worldwide, who have a common purpose and shared values and goals.
In 1987, thirty-two management consultants from ten countries met in Paris to explore the common ground between professional institutes which were known to certify individual management consultants. The initiative for this meeting came from John Roethle, then Chairman of the Institute of Management Consultants of the United States. The IMCs from Canada and the UK were the first to support the initiative. The meeting resulted in a joint proposal to the formation of an International Council of Management Consulting Institutes to improve the certification of management consultants around the world. IMCs of seven countries (Australia, Austria, Canada, Denmark, South Africa, United Kingdom, and United States of America) formed the founding members of the new Council.
In 1989 the CMC-Global organizational structure including membership requirements and application process were in place. Membership had grown to ten IMCs with four applications pending. The thirty delegates from eleven countries who attended this session ratified the structure and membership criteria, agreed to establish CMC-Global as a Swiss Verein (organization type) and approved the Code of Professional Conduct. This CMC-Global Code became the first and still may be the only international code of conduct of any profession.
In 1993 the CMC-Global strategic plan was adopted by the members.
The CMC-Global also approved the CMC as the universal designation for certified management consultants. In 2013 ICMCI delegates agreed to brand the ICMCI as the CMC-Global. This name was introduced and has been in use since then.
Since this start, CMC-Global has grown both in member Institutes, in position and in achievements. A few of the main achievements are:
- The CMC designation developed, established and being promoted globally.
- 48 country-based Institutes of Management Consulting + Global Institute (to certify individuals in countries where there isn’t an IMC established) associated with CMC-Global.
- A common body of knowledge and a competency model have been introduced to IMCs.
- An International Code of Professional Conduct has been ratified
- The model for Accredited Consulting Practices (ACPs) has been developed and implemented.
- CMC-Global has achieved recognition and the NGO status with the United Nations.
- A CEN-standard for management consulting has been developed and ratified.
- Quality assurance certification is in place.
- The Constantinus Award is established as an incentive and recognition for high-class management consulting.
- The Academic Fellow programme is established and gaining numbers.
- The ISO standard for management consulting (ISO 20700) has been developed and is being finalised for announcement in 2016-2017.
- An annual International CMC Conference that started in 2013.
Our core activities, focused on the promotion and improvement of the CMC value proposition, are to:
- Achieve common objectives to improve the profession through the IMC’s.
- Continuously elevate the standards of management consultants worldwide and increase acceptance of management consulting as a respected profession.
- Encourage reciprocity between national institutes with recognised universal standards and adherence to an International Code of Conduct.
- Promote the value of the CMC to international bodies who influence the selecting and use of management consultants.
In recognition of the role management consulting plays in world trade, CMC-Global was granted Non-Government Organisation (NGO) status with Special Consulting Focus by the United Nations Economic and Social Council (ECOSOC) in 2001.
What the CMC Designation Conveys for Clients:
An individual Certified Management Consultant must learn and show competency across a broad professional body of knowledge, which includes:
- 6 Functional areas of organizational management: Human Resources, Strategic Planning, Finance, Operations, Information Technology, and Marketing
- Ethical practices
- Management Consulting processes
- Leading Change
- Client Communications and Project Management
- Interpersonal skills
In addition, each CMC must show commitment to, experience in, and compliance with our Uniform Code of Professional Conduct. This code of conduct includes:
- Legal, representational and public protection practice
- Knowledge and expertise advancement, self-discipline and professionalism
- Responsibility to/for others
- Image and compliance
- Responsibilities to client: business development, competence, informed client, fee arrangements, conflict, confidentiality and objectivity.
The CMC and its related standards have been developed over many years. In 2013 these were revised in order to:
- Bring order to a great variety of material
- Ensure that the scope and wording is consistent with current international standards where applicable
- Add further material that will help institutes and their assessors in maintaining the standard
The revision has been carried out by expert consultants and reviewed by both the Professional Standards Committee and Quality Assurance Committee of CMC-Global. The Trustees approved the update on January 24, 2014.
In 2016 the recertification policy prepared by the Professional Standards Committee was approved, this was reflected on the documentation and the ICMCI CMC Certification Scheme Manual and resulted in a second version with an added Appendix in the form of the recertification policy itelf.
MCA-2000 as Macedonian based association has been active for eleven years since its establishment in May 2000. It is a professional, independent, and non-for-profit organization of associated individuals, Management Consultant professionals. On June 9, 2011, the Macedonian Management Consultant Association – MCA2000 became a full ICMCI member. This a huge success was reached after being a provisional ICMCI member for seven years. During this period, MCA-2000 significantly strengthened its structures and capacity as a professional organization and managed to organize three certification cycles.
Its main objective is to promote and ensure excellence in management consulting profession. MCA-2000 has a membership of 54 Certified Management Consultants (CMC) at present. The CMC certification was delivered in cooperation with the International Council of Management Consulting Institutes. The first cycle in 2003 was mentored by BAMCO (Bulgarian Management Consulting association) and supported by GTZ (German Donor, Bilateral Program). It resulted in 15 CMC certificates awarded. The second cycle was a real breakthrough. It was mentored by the Croatian Association of Management Consultants and supported by EBRD-financed TAM/BAS program and USAID’s Competitiveness Project. As a result, 30 Macedonian consultants were awarded the CMC certificates on May 11, 2010. Aneeta Madhock , chairperson of ICMCI addressed the public and awarded the certificates. CMC certification in Macedonia not only denotes the highest quality consulting standards, but also adherence to the ethical canons of the profession. The efforts of the 54 CMC professionals have not only improved the business climate in Macedonia, but have given a competitive advantage in the Balkans.
- Promote excellence and highest ethical standards of the management consulting profession
- Contribute to the National competitiveness of Macedonian economy through improving the skills and professionalism of MCA-2000 members and by building capacity of MCA2000 clients
- Represent the interest of MCA-2000 members and the community of the Management Consulting profession
- Promote the individual management consultants before the Government, Parliament and wider community
- Develop continuous improvement and skills building programs for MCA-2000 members
Enable better environment for more efficient professional activities of MCA-2000 members in order to make them more competitive
International Award for Excellence in Consulting, Category The most Dynamic association in South east Europe , EBRD and Gabriel Al- Salem
CMC (Cettified managment Consultant) designation
ISO 20700 Management Consultancy Standards
Professionalism in management consultancy has led to an increased quality orientation of the screening and selection of an appropriate consultancy. It also results in a greater emphasis on standardisation in management consultancy. The first standard for management consultancy services – the EN16114:2011 “Management consultancy services” – was developed by the European management consulting industry and published in 2011.
The next level of a service standard for management consultancy is the preparation of a global ISO standard for management consultancy services – the ISO 20700 “Guidelines for management consultancy services” – by the ISO Project Committee PC 280, which is currently under development and considered by ISO as one of their “best seller” standards.4
Country Institute members of CMC-Global, plus CMC-Global itself, are actively involved in developing the ISO 20700 with the ISO organizations, as Robert Bodenstein, Chair of project committee ISO/PC 280, is also a vice chair of CMC-global.
More support in publishing this standard will be provided by ISO in the course of the development and implementation.
What is important to distinguish is that CMC-Global and its member institutes set the standards for and certify individual management consultants to one set common standards the world over, the Certified Management Consultant (CMC) designation. ISO standards address the “minimum acceptable” processes and practice standards of consulting service providers.
The next plenary meeting of the Project Committee PC 280, chaired by Robert Bodenstein, was in Toronto from October 26-28, 2016. In the course of the development of draft ISO 20700, the Task Force “Stakeholder Engagement” of ISO PC 280 is preparing a marketing and stakeholder engagement program.
Co-founder and Supervisory Board Member of the Association of AIESEC Alumni Macedonia
Senior Consultant at Grant Thornton Consulting Macedonia, Albania and Kosovo